FAQ

The questions people ask first

If you're trusting an app with a lifetime of photos, you deserve straight answers.

Will Chronoframe change or delete my original photos?

No. Chronoframe only reads your source folder. Your originals are never moved, renamed, edited, or deleted. You decide if and when to clean up the source yourself.

Does it work with my Apple Photos library?

Yes. Open the Photos tab, grant read access, pick the photos and videos you want, and choose Review & Import. Chronoframe copies the originals into your organized library through the same preview → confirm → verified-copy flow as everything else, and only ever reads your Photos library — it never changes, moves, favorites, or deletes anything there. Live Photos keep their photo and movie together, and iCloud-only originals are downloaded on demand. You can also point Chronoframe at loose files in folders or on drives.

Can I undo a run?

Yes. History can undo supported transfers, dedupe commits, and reorganize runs. Revert acts only when files still match the receipt, so it won't touch anything you added or changed afterward.

What happens if a transfer is interrupted?

Each file is written safely to a temporary spot and only then put into place. Chronoframe records mutation state and reconciles interrupted work when you reopen it with the destination drive connected. History shows when a drive or manual action is still needed; your originals stay untouched.

Does Deduplicate work with videos?

Yes. Chronoframe finds byte-identical video copies by content. An off-by-default setting can also surface transcodes and re-exports that look alike; visual video matches always require your review.

Does Deduplicate permanently delete files?

No. Chronoframe moves only the files you approve to the macOS Trash. You review each duplicate group before committing, and hard delete is not part of the app.

How does Chronoframe figure out photo dates?

It checks photo metadata (EXIF capture time) first, then filename date patterns, then file creation and modification dates, and always defers to any date you set yourself in Review. Photos with an unknown date go to an Unknown_Date folder unless you provide one.

Do my photos ever leave my Mac?

Never. Everything runs on-device. There's no account, no uploads, no analytics, and no tracking of any kind. See the privacy policy for details.

Does it work with iCloud or OneDrive folders?

Yes, but more slowly. Cloud drives aren't optimized for the file operations Chronoframe performs. Make sure originals are downloaded locally, and prefer local or external drives for the best performance.

What are the system requirements?

macOS 14.0 or later, on both Apple Silicon and Intel Macs. You'll need roughly as much free space as the size of your source folder, since Chronoframe copies files as-is.

What does Chronoframe cost?

A single one-time purchase on the Mac App Store. No subscription, ever, and no account required.

Longer-form docs

For step-by-step guides and deeper troubleshooting, see the project documentation.

Full FAQ

The complete, detailed FAQ covering edge cases and behavior.

Read the FAQ →

Still stuck? Visit Support or email [email protected].

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